Información de contacto
Contact Us
We're here to help. Whether you have a question about your order, our formulas, or anything else — reach out and our team will get back to you.
hello@puroorva.com
Response Time
We aim to respond within 48 hours.
Fulfillment Location
Plieņciema iela 17, Mārupe, 2167, Latvia
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Before You Reach Out
A few quick answers that might save you a wait:
Return or refund question? See our [Return & Refund Policy] — note that opened/used products cannot be returned due to hygiene standards.
Where's my order? Check your shipping confirmation email for a tracking link, or see our [Shipping Policy] for delivery timelines.
Ingredient or product question? Full ingredient lists (INCI) are available on each product page.
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